Privacy Policy Overview
How we collect, use, and protect your information
Introduction to Data Privacy
Your privacy matters to us. We are committed to protecting your personal information and upholding Australian privacy principles.
This policy details how your data is collected, processed, and safeguarded when you use quinaretolvia.com.
Information We Collect
We collect only the information necessary to provide our subscription-based planning services and support.
Information You Provide Directly
- • Contact details for communication and account setup
- • Information submitted in forms or requests
- • Preference settings for your subscription
- • Feedback or correspondence with our team
- • Billing and payment information for subscriptions
Information Collected Automatically
- • Device and browser information for security
- • Usage data such as pages visited
- • Session cookies for website functionality
- • Error logs and diagnostic data
- • IP addresses for fraud prevention
How We Use Your Data
Your information is used to provide, improve, and secure our services, and to communicate important updates.
- • Managing your subscription and account
- • Communicating relevant updates
- • Responding to support requests
- • Improving website and service quality
- • Ensuring regulatory compliance
- • Processing billing and payments
- • Analysing site performance (anonymised)
Our Commitment: We never sell your data and implement safeguards to protect your information as required by Australian law.
Sharing Your Information
We only share your information when necessary to deliver our services, meet legal requirements, or with your explicit consent.
Third-Party Service Providers
Some data may be processed by trusted vendors for payment processing, IT support, or analytics. They are contractually bound to protect your information.
Legal Obligations and Disclosures
We may disclose information if required by law or regulatory authority.
Anonymous Analytics and Stats
Aggregated, non-identifiable information may be used for reporting or service improvement.
Your Privacy Rights
You have the right to access, correct, or delete your personal data, as well as object to or restrict processing in accordance with Australian laws.
- • Request a copy of your data
- • Ask for corrections to your information
- • Request deletion of your data
- • Ask for a portable copy of your data
- • Object to certain data uses
- • Request limits on processing
To exercise your rights or raise privacy concerns, contact us using the details below.
Protecting Your Information
We employ technical and organisational measures to safeguard your data against unauthorised access or loss.
Technical Safeguards
- • Encrypted data storage
- • Secure data transmission protocols
- • Regular security audits
- • Access controls for staff
Organisational Safeguards
- • Staff training on privacy
- • Internal data access policies
- • Vendor due diligence
- • Incident response planning
Data Retention and Deletion
We retain your data only as long as necessary to provide our services and comply with legal obligations.
- • Kept for the duration of your account
- • Maintained for plan development
- • Retained for service history
- • Secured for payment records
- • Used only with consent
You may request deletion of your data at any time, subject to legal limits.
International Data Transfers
Data may be transferred outside Australia only when necessary and with adequate safeguards.
- • Third-country vendor compliance
- • Contractual data protection clauses
- • Standard data protection agreements
- • Explicit user consent for transfers
Cookies and Tracking
Cookies support website functionality and analytics. See our Cookie Policy for full details.
Types of Cookies Used
- • Required for site operation
- • Analyse usage trends
- • Remember preferences
- • Enhance user experience
You may control cookies via your browser settings.
Changes to This Policy
We may update this policy to reflect changes in legal, technical, or business requirements. Notice will be provided as appropriate.
- • Website update notifications
- • Email alerts for major changes
- • Policy version tracking
- • Effective date updates
Please check this page regularly for policy updates.
Contact for Privacy Questions
For privacy concerns or requests, use the contact details provided below.
quinaretolvia
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61 7 7510 0258
Email: content@quinaretolvia.com
Policy last updated: September 24, 2025
Policy effective from: September 24, 2025